Shipping policy
Shipping Policy
Thanks for shopping with us! Here’s everything you need to know about shipping your order.
Processing & Delivery
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Orders are packed and shipped within 7 business days (Mon–Fri, excluding holidays).
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Once shipped, you’ll get a confirmation email with your tracking details.
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Delivery times vary depending on your location, but you’ll usually get your order within:
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Domestic (within your country): 7–14 business days
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International: 10–20 business days (customs may cause delays).
Tracking Your Order
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We’ll email you a tracking number as soon as your order is on the way.
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Please allow 24–48 hours for tracking to update.
Customs & Duties
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For international orders, local customs or import fees may apply. These are the responsibility of the customer.
Incorrect Address or Delivery Issues
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Please double-check your address at checkout. We can’t cover costs or delays caused by incorrect details.
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If your order is lost or arrives damaged, email us at xtc.rip.contact@gmail.com within 7 days of delivery. Include your order number and photos (if applicable), and we’ll help sort it out.